Dollar General wants to expand its retail presence in Mexico, but that's meant rethinking how its IT strategy with the help of Accenture and Oracle.
AI can be used to help retailers enhance customer experience, but there needs to be truth and trust in what you do, says Alber.
Ocado hasn't had its problems to look for of late. Kroger just delivered it another one.
Dutch retailer Picnic - which has an ‘app-only’ approach to food delivery - runs its entire operations in-house, with a keen data-centric approach.
Third party marketplace sales are seen as a growth opportunity for Lands End, but there are problems with one such online partnership...
While some retailers might be slower to embrace innovation, this company is making it easy for its customer to get online in-store – and that access provides benefits for everyone.
Everyone's pessimistic about their national economies. What will retailers find waiting for them this Holiday season?
Richard Dickson comes from a Barbie world into an omni-channel apparel business that's been on the slide for years.
Talking about Conversational Shopping.
Online and offline revenues are in decline as the US retailer struggles in the post-pandemic climate.
This week - retailers talk up generative AI, and we evaluate the possibilities. Enterprise AI project lessons come into focus, but other issues loom - from risk management to employee burnout. In your whiffs, I blow a gasket and ask: can we get rid of CAPTCHAs?
Retailers have big hopes for generative AI and are experimenting accordingly. Shoppers seem less fired up.
Walmart e-commerce sales are up 24% year-on-year, but still not showing a profit. Will generative AI make a difference in boosting digital margins?
Bigoted boycotts aside, Target's sales fell for the first time in six years.
Etsy has emerged from the pandemic stronger than it went in - and the rise of generative AI offers more opportunity for growth.
Long-time partners, Google Cloud and John Lewis are expanding their relationship with AI as a major focus.
